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Moncler All-year-round comfort
Givenchy New seasonal staples
Off-White Shop Spring/Summer2021
Prada All sizes and functions
Loewe Shop men's sneakers
Church's Craft excellence for all-day comfort
Diptyque For a sweet home stay
Hats Shop headwear
Bottega Veneta Wardrobe 01
Givenchy A new romanticism
Isabel Marant Shop Spring/Summer 2021
Saint Laurent Discover the signature YSL bags
Sandals Your spring favorites
Sneakers Find your new favorites
Diptyque For daily self-care
Sunglasses All shapes of eyewear
Man
Woman
If you have any enquire regarding a return, please contact us by email at clientes@ottodisanpietro.com or by phone at +34 981 121 123. We will be happy to attend you during office hours, from 10:30 to 14:00 and 16:00 to 19:00 from Monday to Friday.
Under current legislation, you have the chance of requesting an exchange or refund if you are not satisfied with your purchase. To do so, please follow the steps detailed below.
Please note we can not cover any expenses derived from returns. Shipping costs will only be refunded if the product delivered does not match the original order or has been delivered in damaged condition or the product presents any defects.
If all goods are received correctly and on schedule to provide you can choose from a voucher or refund on the same card with which purchase was made.
We are only able to offer size exchanges. If you wish to exchange your item for an alternative style, we suggest you to return the item for store credit and purchase the new piece separately.
If you have received an item as a gift and need to return or exchange it, please contact with our Customer Service.
Vouchers are valid for one year from the date of issue.
All items sold undergo a quality control before they are packaged and delivered. IIf you receive a product with a quality defect, please contact us immediately.
The conditions of return are explained here apply only to the online store.